Ensure smooth coverage for your business round the clock with our Out of Hours service. Our dedicated team provides 24/7 support, including full coverage, early mornings, late evenings, weekends, and even on public holidays. We handle various tasks, including answering incoming calls, managing cancellations, and arranging last-minute covers. Additionally, we support day teams by chasing candidates and conducting compliance checks and audits to ensure smooth operations. Trust us to keep your business running smoothly, even during non-standard hours.
Our process includes:
Out of hours typically refers to times outside of regular business hours, such as evenings, weekends, and holidays. Engage Experts International specializes in providing healthcare staffing solutions that comprises out of hours cover to meet the unique needs of healthcare facilities, ensuring they have adequate staffing levels during all times, including evenings, weekends, and holidays.
For many healthcare recruitment business, deploying an out-of-hours support team onshore can be both costly and difficult to deliver.
Many of the teams we work with dread the thought of a business-critical fault arising on a Friday evening after a long and sometimes stressful day at work just as the car has been loaded up for a weekend away.
With OOH cover from us, we work with your day team to define what cover is needed, agree how to handle specific situations and man the service with a qualified offshore team who knows your organisation and has all of the information on hand to help. We’ll even back it up with one of the best SLA’s in the industry.